What to Do When You Can’t Pay Your Weirton Water Department Bill
A small town in the hills of West Virginia, Weirton is the gem of the Ohio River Valley. The town is a close knit community that provides water service through the Weirton Water Department. The department provides excellent services as well as assistance to customers that can’t pay your bill.
How to Pay the Bill
Do you want a quick and convenient method to pay your monthly Weirton Water Department bill? The company offers the following services to customers:
Pay online: Currently the Weirton Water Department does not accept online payments. If you want to pay your bill with your debit card, you have the ability to use the ATM machine in the lobby of the Municipal Building.
Pay at the window: Customers can visit the following location to pay at the window:
City of Weirton
200 Municipal Plaza
Weirton, WV 26062
Pay by mail: Send you check payment to:
City of Weirton
200 Municipal Plaza
Weirton, WV 26062
Pay in person: If you are in downtown Weirton, you can pay your bill at the following location:
City of Weirton
200 Municipal Plaza
Weirton, WV 26062
Questions About Your Billing Statement or Account?
What is the difference between connection fees, security deposits and late payment fees? If you need the charges on your billing statement or account explained in full detail, you should visit the Weirton Water Department Customer Service page. You can also call customer service at 1-304-797-8500 for additional information.
How the Penalty Fees Work
Similar to other governmental agencies, the Weirton Water Department charges fees. The fees discussed with us include:
Security deposit – The company charges customers $50 as a deposit for service. The acceptable method of payment is check or cash.
Connection – When service is initiated, the Weirton Water Department charges you a $25 fee.
Late payment – The Weirton Water Department charges a late payment fee, but did not disclose the exact amount.
I Can’t Make a Payment
When you are facing financial hardship, the Weirton Water Department is there to help. The company representative we spoke to suggested customers call 1-304-797-8500 and speak to a customer service representative about your past due account. You have the ability to place your delinquent account into a payment arrangement. The representative also explained that customers should contact the main office prior to receiving a notice.
Will They Work With Me to Pay My Bill?
Did the Weirton Water Department provide viable options to you when you were having difficulty pay your bill? We want to hear your story. Share your thought below.
