What to Do When You Can’t Pay Your Las Vegas Valley Water District Bill
Las Vegas Valley Water District is non-profit water company that began in the early 1950’s. Today, Las Vegas Valley Water District services more than 1 million Las Vegas residents.
How to Pay the Bill
Pay online: Customers can pay your Las Vegas Valley Water District bill online by visiting https://www.lvvwd.com/apps/wss/index.cfml. Acceptable methods of payment include credit and debit cards. Las Vegas Valley Water District does not charge a convenience fee for online payments.
Pay in person: Customers can pay your Las Vegas Valley Water District bill in person by visiting:
Las Vegas Valley Water District
1001 S. Valley View Blvd.
Las Vegas, NV 89107
Pay by phone: Customers can pay your Las Vegas Valley Water District bill by calling 1-702-870-4194. The only form of payment accepted by phone is credit cards.
Pay by mail: Customers can pay your Las Vegas Valley Water District bill by mailing payments to:
Las Vegas Valley Water District
1001 S. Valley View Blvd.
Las Vegas, NV 89107
Payment stations: Customers can pay your Las Vegas Valley Water District bill at authorized third-party pay stations throughout Las Vegas. Visit the website for locations near you.
Automatic payments: Customers can pay your Las Vegas Valley Water District by having the funds automatically deducted from your savings account, checking account or credit card on a monthly basis.
How the Penalty Fees Work
Las Vegas Valley Water District provided us with a list of fees they charge customers. Typical fees are returned checks, connection of service, delinquent accounts, late payment, insufficient funds and security deposits.
- Returned checks – $15
- Disconnection – $35 fee plus the remaining balance on your account
- Connection – $15 for same day service; $70 for connection after regular business hours
- Delinquent accounts – $20
- Security deposits – $150
- Late payment – 4% of the total past due amount
- Insufficient funds – $15
Questions About Your Billing Statement or Account?
Service fees, late fees and delinquent charges are listed in the Service Fees and Charges on the Las Vegas Valley Water District website. Customer service is available at 1-702-870-4194 for additional information.
I Can’t Make a Payment
Las Vegas Valley Water District provides services for customers that can’t pay your bill. The company offers two programs designed to assist customers.
- Payment plans – Customers that have difficulty paying your Las Vegas Valley Water District bill, but are not past the payment date must call 1-702-870-4194. The customer service representative will provide you with a payment plan designed to match your monthly budget.
- Special medical needs – In the event you or a member of your household requires water service to ensure critical care, you must call 1-702-870-4194. The customer service representative notates your account and notifies you prior to service interruption.
Will They Work With Me to Pay My Bill?
Did Las Vegas Valley Water District provide you with assistance when you can’t pay your bill? Share your positive and negative experiences below by leaving us a comment.
