What to Do When You Can’t Pay Your Woodinville Water District Bill
The Woodinville Water District provides clean water for the people in and around Woodinville, Washington. Payments are accepted at the Seattle office of the water company. In addition to offering account access, the company also provides customers with information on water conservation and how to live a green life with less impact on the environment.
How to Pay the Bill
Customers having trouble paying their Woodinville Water District bill should contact the customer service department at 1-425-487-4100 during normal business hours.
Pay by mail: There is a return envelope included with your Woodinville Water District bill. If you’ve lost that envelope, you can send your money order or personal check payment to:
Woodinville Water District
PO Box 94210
Seattle, WA 98124-6510
Pay directly: You can setup your Woodinville Water District bill automatically after giving the company permission to debit your bank account. Download the Direct Debit Form and send the finished form to the water company. You’ll need to attach a voided check to the form before sending.
Woodinville Water District
PO Box 1390
Woodinville, WA 98072-1390
Pay with a credit card: You can call the customer service department at 1-425-487-4100 to make a credit card payment by phone. You must call during normal business hours to make a payment.
Questions About Your Billing Statement or Account?
Your bill could list fees from time to time that you simply don’t understand. You can read through the rates and fees charged by Woodinville Water District or contact the customer service department at 1-425-487-4100.
How the Penalty Fees Work
Penalty fees are tacked onto your account if you fail to pay your bill on-time or service is interrupted for non-payment.
- Returned payment fee: $25 per returned payment.
- Door hanger to remind customer of payment due: $20 per hanger.
- Restoration fee: $50 to restore service; $50 additional dollars if restored after business hours.
I Can’t Make a Payment
Woodinville Water District offers a Low-Income Discount on water and sewer rates. Customers have to fill out a low-income application and drop it off at the water department or send the final application to:
Woodinville Water District
PO Box 1390
Woodinville, WA 98072-1390
The customer service department is also available to work with customers to resolve past due accounts. If you don’t call the water department they won’t know you’re having financial difficulty so contact customer service as soon as possible at 1-425-487-4100.
Will They Work With Me to Pay My Bill?
Woodinville Water District is one of the few utility companies that offer a lower rate to low-income families, but low-income customers are not the only ones needing help with higher utility bills. Did they work with you to pay off your past due account?
