What To Do When You Can’t Pay Your Wisconsin Public Services Bill
Wisconsin Public Services provides electric services to customers in various areas of the state of Wisconsin and Michigan. With varying temperatures will come varying use of power to heat or cool your home, which can lead to dramatic changes in your energy bills from month to month which can make it hard to budget accordingly.
How To Pay The Bill
Wisconsin Public Services offers several ways to pay your bill: eBill, QuickPayment, and Automatic Payment for non eBill customers. You can also pay your bill in person using a drop box or payment center, as well by mail. Customers also have the option to choose their bill due date so they can pay based on when they receive income. Braille billing is also an option for the blind. Budget billing evens out your monthly payments so they are always the same throughout the year. Seasonal billing is available so customers who do not use a lot of energy in a six month period can get six bills a year instead of the typical 12.
Pay by eBill: For Wisconsin Public Services bill pay using eBill, you will have to enroll. This will bill you electronically and set up either a checking account or money market to pay your bill automatically every month. There is no charge for this service/
Pay online: For Wisconsin Public Services bill pay using QuickPayment, you can make your payment online or by phone. To make your payment online visit: http://www.wisconsinpublicservice.com/home/quick.aspx. To make your payment by phone call 800-450-7260. Residential customers will be charged a service fee of $3.95 per transaction. Business customers will be charged a service fee of $9.95 per transaction with this payment method.
Automatic deduction: For Wisconsin Public Services bill pay using Automatic Payment, sign up online or print out the form and mail it to:
Wisconsin Public Service
P.O. Box 19003
Green Bay, WI 54307-9003
You can pay using your checking or savings account and there is no fee for the service. You will need your account information or a voided check/savings deposit slip to enroll.
Paystation: For Wisconsin Public Services bill pay using a paystation or dropbox, find a paystation or dropbox near you. If you use a dropbox, allow extra time for processing.
Pay by mail: For Wisconsin Public Services bill pay by mail you’re your check or money order with your payment stub to the following address:
Wisconsin Public Service
P.O. Box 19003
Green Bay, WI 54307-9003
When mailing your payment, write your account number on the memo line of the check or money order. Be sure to sign the check, and do not send cash. Do not affix the check to the stub using anything such as tape or staples.
Questions About Your Billing Statement or Account?
Have you noticed fees, such as late payment fees or reconnections fees on your Wisconsin Public Services billing statement or account that you do not understand? If so, we recommend visiting the Wisconsin Public Services Customer Resources page for additional information. YOU can also contact a customer service representative at 1-800-450-7260.
How The Penalty Fees Work
You will be charged up to $50 if your bill is paid after the due date listed. This amount is determined based on various factors and you can find out what it is by contacting customer service. You will be charged a fee if your payment is returned for non-sufficient funds. You are also charged a $30 reconnection fee if your service is terminated as a result of non-payment.
- Late payment – $50
- Reconnection – $30
I Can’t Make A Payment
If you cannot make a payment on your bill, it is possible to make payment arrangements to pay your bill. Payment arrangements can be made online or by phone with customer service. To apply for this service, call customer service at 1-800-450-7260. Additional energy assistance programs include:
- Wisconsin Energy Assistance – This service is available for qualified low-income customers. This is a once per year grant that allows customers to pay your heating bill.
- Keep Wisconsin Warm/Cool Fund – This service provides energy assistance for qualified low-income customers. The assistance is for customers that need assistance immediately and will offer additional community resources.
- Billing Options – You have the ability to break up your past due bill into 12 monthly payments. The late payments are added to your current Wisconsin Public Services billing statement or account.
- LIHEAP – Low-income Wisconsin Public Services customers may qualify for energy assistance from the LIHEAP home energy assistance program. Income guidelines are available for all family sizes.
Will They Work With Me To Pay My Bill?
Have you ever dealt with Wisconsin Public Utilities? How did they help you with your past due bill amount? Share your experience below with our readers so they can learn from it.
