Potomac Electric Power Company Bill

Table of content What to Do When You Can't Pay Your Potomac Electric Power Company Bill How to Pay the Bill Questions About Your Billing Statement or Account? How the Penalty Fees Work I Can't Make a Payment Will They Work With Me to Pay My Bill? What to Do When You Can’t Pay Your […]

Potomac Electric Power Company - Potomac Electric Power Company Bill

What to Do When You Can’t Pay Your Potomac Electric Power Company Bill

Potomac Electric Power Company is an electric company that provides service to approximately 750,000 customers in and around Prince George’s County and Montgomery County, Maryland as well as Washington, D.C.

How to Pay the Bill

Potomac Electric Power Company provides several quick, easy and convenient methods to pay your bill. The available methods include:

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Pay online: Customers can pay your Potomac Electric Power Company bill online by visiting https://webapps2.pepco.com/login/pepco/. The service is free and only requires you set-up an online account.

Automatic deduction: Customers can pay your Potomac Electric Power Company bill by having the funds automatically deducted from your checking or savings account.

Pay by mail: You can send your Potomac Electric Power Company bill payment to:

Potomac Electric Power Company
P.O. Box 13608
Philadelphia, PA 19101-3608

Pay in person: Customers can pay your bill at the following locations:

Potomac Electric Power Company
701 9th St NW
Washington DC 20001

Or

Potomac Electric Power Company
2300 Martin Luther King Jr. Ave SE
Washington DC 20001

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Or

Potomac Electric Power Company
8300 Old Marlboro Pike
Forestville, MD 20747

Or

Potomac Electric Power Company
201 W Gude Dr
Rockville, MD 20852

Pay by phone: Customers can pay your bill by calling customer service at 202-833-7500.

Questions About Your Billing Statement or Account?

Have you noticed service charges or fess on your monthly it billing statement or account that you do not understand? If you need fees such as returned check fees, late payment fees, connection and reconnection fees explained in detail, we recommend you visit the Potomac Electric Power Company FAQs. You can also contact customer service at 202-833-7500 for additional information.

How the Penalty Fees Work

You may notice the following fees and service charges on your monthly it billing statement or account:

  • Returned check
  • Service fee
  • Connection fee
  • Reconnection fee
  • Security deposit
  • Late payment fee

I Can’t Make a Payment

Similar to other utility companies, it provides several services to assist customers that can’t pay your bill. The company also provides resources to customers that do not qualify for company assistance services. The available programs and services include:

  • LIHEAP – This service is available to customers that meet strict financial and household income guidelines. For additional information regarding this program, contact the National Energy Assistance Referral Project (NEAR) at 1-866-674-6327.
  • Extended due date – it allows customers to move the due date of your bill payment to coincide with state and federal assistance checks.
  • Payment plans – Customers needing to place your past due balance on a payment plan should contact customer service at 202-833-7500.

Will They Work With Me to Pay My Bill?

When you were faced with a financial crisis, did it help you pay your bill? We want to hear from you. Share your thoughts and experiences with us by leaving a comment below.

Frequently Asked Questions

What is the best way to contact Potomac Electric Power Company?
The fastest way to reach them is usually by phone during business hours, using the contact information listed above. Many companies also offer online account management or a contact form for non-urgent questions.
Can I manage my account online?
Most companies, including Potomac Electric Power Company, offer an online account portal where you can view statements, update information, and track requests without needing to call in. Check the official website listed above for login access.
What should I do if I run into an issue?
If something isn’t resolved through the standard process, calling customer service directly and asking to escalate the issue is usually the quickest path to a resolution. Keep any reference or confirmation numbers from prior contact for faster follow-up.

Find more Electric Bills guides and resources on our site.

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