What to Do When You Can’t Pay Your Santa Margarita Water District Bill
The Santa Margarita Water District is the second largest water company in the Orange County area. The water company services more than 150,000 residents in Rancho Santa Margarita and the surrounding areas.
How to Pay the Bill
Santa Margarita Water District offers customers multiple options for making payments online, offline and in person. If you need to make an immediate payment to prevent service interruption, it is best to do so at one of the in-person locations or over the phone.
Pay online: You can pay your Santa Margarita Water District bill online at https://www.onlinebiller.com/smwd_quickpay/. This service does not require registration, but customers must have their account number ready when making payment.
Pay by mail: If you’ve lost the billing envelope included with your monthly bill, send your personal check or money order to the Mission Viejo office. Please do not send cash.
Santa Margarita Water District
PO Box 7005
Mission Viejo, CA 92690-7005
Pay in-person: In-person payments are accepted at:
Santa Margarita Water District
26111 Antonio Parkway
Rancho Santa Margarita, CA 92688
Pay by phone: Phone payments are accepted by the customer service department. Customers should call 1-949-459-6420 to make a payment. Payments are accepted 24 hours a day. Customers need to have their bill handy when calling.
Pay at a drop box: Customers who wish to drop off payment after hours can use the drop box located outside the main office on Antonio Parkway. The drop box is located next to the circular driveway. Please do not deposit cash into the drop box.
Questions About Your Billing Statement or Account?
If you have questions regarding your Santa Margarita Water District bill, contact the customer service department at 1-949-459-6420. You can learn more about water and sewer rates on the Santa Margarita Water District Water and Sewer Rates page.
How the Penalty Fees Work
Santa Margarita Water District does not list any penalty fees associated with late payments or returned payments. However, the customer service department can answer any questions customers have about penalty fees.
I Can’t Make a Payment
If you can’t make your water bill payment by the due date, contact the customer service department at 1-949-459-6420. The customer service department will work with customers to place a past due account on a payment plan.
- Payment plan: Your past due balance is broken into smaller payments. You will be responsible for the payment plan payments in addition to current charges.
Will They Work With Me to Pay My Bill?
Your experience is important to us. Let us know how Santa Margarita Water District worked with you to resolve a past due account.
