What to Do When You Can’t Pay Your Potomac Electric Power Company Bill
Potomac Electric Power Company is an electric company that provides service to approximately 750,000 customers in and around Prince George’s County and Montgomery County, Maryland as well as Washington, D.C.
How to Pay the Bill
Potomac Electric Power Company provides several quick, easy and convenient methods to pay your bill. The available methods include:
Pay online: Customers can pay your Potomac Electric Power Company bill online by visiting https://webapps2.pepco.com/login/pepco/. The service is free and only requires you set-up an online account.
Automatic deduction: Customers can pay your Potomac Electric Power Company bill by having the funds automatically deducted from your checking or savings account.
Pay by mail: You can send your Potomac Electric Power Company bill payment to:
Potomac Electric Power Company
P.O. Box 13608
Philadelphia, PA 19101-3608
Pay in person: Customers can pay your bill at the following locations:
Potomac Electric Power Company
701 9th St NW
Washington DC 20001
Or
Potomac Electric Power Company
2300 Martin Luther King Jr. Ave SE
Washington DC 20001
Or
Potomac Electric Power Company
8300 Old Marlboro Pike
Forestville, MD 20747
Or
Potomac Electric Power Company
201 W Gude Dr
Rockville, MD 20852
Pay by phone: Customers can pay your bill by calling customer service at 202-833-7500.
Questions About Your Billing Statement or Account?
Have you noticed service charges or fess on your monthly Potomac Electric Power Company billing statement or account that you do not understand? If you need fees such as returned check fees, late payment fees, connection and reconnection fees explained in detail, we recommend you visit the Potomac Electric Power Company FAQs. You can also contact customer service at 202-833-7500 for additional information.
How the Penalty Fees Work
You may notice the following fees and service charges on your monthly Potomac Electric Power Company billing statement or account:
- Returned check
- Service fee
- Connection fee
- Reconnection fee
- Security deposit
- Late payment fee
I Can’t Make a Payment
Similar to other utility companies, Potomac Electric Power Company provides several services to assist customers that can’t pay your bill. The company also provides resources to customers that do not qualify for company assistance services. The available programs and services include:
- LIHEAP – This service is available to customers that meet strict financial and household income guidelines. For additional information regarding this program, contact the National Energy Assistance Referral Project (NEAR) at 1-866-674-6327.
- Extended due date – Potomac Electric Power Company allows customers to move the due date of your bill payment to coincide with state and federal assistance checks.
- Payment plans – Customers needing to place your past due balance on a payment plan should contact customer service at 202-833-7500.
Will They Work With Me to Pay My Bill?
When you were faced with a financial crisis, did Potomac Electric Power Company help you pay your bill? We want to hear from you. Share your thoughts and experiences with us by leaving a comment below.
