What to Do When You Can’t Pay Your Minnesota Power Bill
Minnesota Power is an electric company that serves more than 140,000 customers in parts of Minnesota and Wisconsin. The service area is known for long, bitter winters so customers may notice higher heating bills during the coldest months. Working with customers to reduce energy bills is a crucial part of the services provided by Minnesota Power.
How to Pay the Bill
If your bill due date is quickly approaching, you need to contact the customer service department for advice on making quick payments. The customer service representative will note the account when payment is made to stop the collection and disconnection procedures, if applicable.
Pay at Walmart: Minnesota Power has worked out a deal with Walmart to make payment processing simple. Customers simply visit a MoneyCenter available in most Walmarts to make payment. Payments delivered within 3 business days are charged a fee of $0.88. If payment must be credited the following business day, the fee is increased to $1.88. You will need your Minnesota Power bill and payment method (cash or debit card with PIN) to make payment.
Pay at Western Union: Western Union offers various payment options for customers of Minnesota Power, including a recurring payment plan, one-time payment, and SpeedPay. There is a service charge of $3.50 added to your bill payment. The phone number for Western Union SpeedPay is 1-866-228-0739.
Pay at a drop box: You can drop your personal check or money order payment into one of the drop boxes located in Little Falls or Duluth, Minnesota. Visit the Drop Box Location page for more information.
Pay by mail: Minnesota Power customers can mail payments to:
Minnesota Power
PO Box 1001
Duluth, MN 55806-1001
Pay online: You can pay your Minnesota Power bill online at https://paynow7.speedpay.com/MinnesotaPower/index.asp. This service is provided by Western Union. There is a service fee charged for using this online payment method.
Questions About Your Billing Statement or Account?
If you opened your bill and don’t understand the service fees or charges, contact the customer service department at 1-800-228-4966. You can also view the rates and service charges on the Residential Rates page.
How the Penalty Fees Work
Paying your utility bill past the due date will incur late payment fees and other penalty fees. According to Minnesota Power, customer payments made by drop box or mail may take up to one week to post.
- Late payment fee: 1% to 1.5% of the past due amount or $1, whichever is greater.
I Can’t Make a Payment
If you can’t pay your bill, contact the customer service department at 1-800-228-4966. The representative will work with you to place your balance on a payment plan and offer information on the LIHEAP program and other income-based programs to help you pay your electric bill, if applicable. When you complete an application for the LIHEAP program you can also apply for the CARE program.
Will They Work With Me to Pay My Bill?
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