What to Do When You Can’t Pay Your Zeeland Board of Public Works Bill
Located in the small town of Zeeland, Michigan, Zeeland Board of Public Works is a utility company owned and operated by the city. The public works department provides electric and water services to approximately 5,800 customers as well as commercial and industrial facilities.
How to Pay the Bill
Pay online: Customers are provided the opportunity to pay your Zeeland Board of Public Works bill online by visiting https://client.pointandpay.net/webportal/partner.do?method=prepare&webSiteId=330&ppid=3129. You are assessed a convenience fee when making an online bill payment.
Pay by mail: You have the ability to send you bill payment to:
Zeeland Board of Public Works
350 E. Washington Ave.
Zeeland, MI 49464
Pay in person: Customers can deliver your Zeeland Board of Public Works bill payment to:
Zeeland Board of Public Works
350 E. Washington Ave.
Zeeland, MI 49464
Automatic draft: In order to eliminate late payment fees, customers can schedule bill payment directly from your checking or savings account. The service is free.
Pay by phone: Contact customer service at 1-616-772-6212 to pay your bill by phone.
Questions About Your Billing Statement or Account?
To offset the cost of service, Zeeland Board of Public Works charges fees on a monthly basis as well as a on a non-recurring basis. The company provides the fees, but customers could potentially need the terms explained in full detail. We recommend you review the Zeeland Board of Public Works Water Fees and the Zeeland Board of Public Works Electric Fees for a complete explanation. You can call customer service at 1-616-772-6212 for additional information regarding your billing statement or account.
How the Penalty Fees Work
Similar to other utility company and small towns, Zeeland Board of Public Works assesses service charges and fees to customers. The fees assessed include:
- Connection (water) – $150
- Temporary connection (water) – $50
- Service charge (electric) – $6.50 to $14.50
I Can’t Make a Payment
When customers are in need of assistance and can’t pay your bill, Zeeland Board of Public Works is there to help. The company provides energy smart initiatives that are designed to help reduce the overall consumption of electricity. The program offers credits to low-income customers, in turn helping reduce your monthly bill.
The company also offers payment plans. This service allows customers to place your past due balance on a plan that fits your monthly budget.
Will They Work With Me to Pay My Bill?
We hear great this about Zeeland Board of Public Works, especially when customer service is concerned. Have you had to deal with the company when you can’t pay your bill? We want to hear from you. Leave us a comment below.
