What to Do When You Can’t Pay Your Ypsilanti Community Utilities Authority Bill
Ypsilanti Community Utilities Authority is small water company that is based in Ypsilanti, Michigan. The company provides water and wastewater services to approximately 18,000 residents as well as commercial customers.
How to Pay the Bill
Customers deserve easy and convenient methods to pay your monthly bill. Ypsilanti Community Utilities Authority provides several services designed to fit your needs.
Pay online: Customers can pay your Ypsilanti Community Utilities Authority bill online by visiting https://www.paymentservicenetwork.com/login.asp. You are assessed a $2.99 fee when making an online bill payment.
Pay by mail: You have the ability to send bill payments to:
Ypsilanti Community Utilities Authority
2777 State Road
Ypsilanti, MI 48198
Automatic draft: A surefire way to avoid late payment fees is to schedule delivery of your bill payment directly from your checking or savings account. Although Ypsilanti Community Utilities Authority doesn’t charge a fee, your financial institution may charge a fee.
Pay in person: You can visit the following location to pay your bill in-person. You can also visit your local Walmart to pay your bill in-person. You are assessed a convenience fee when making an in-person payment.
Ypsilanti Community Utilities Authority
2777 State Road
Ypsilanti, MI 48198
Pay by phone: Call customer service at 1-877-885-7968 to pay your bill by phone. You are charged a service fee of $2.99 for using this service.
Questions About Your Billing Statement or Account?
When you recently received you Ypsilanti Community Utilities Authority bill, did you understand the fees assessed to your account. Although the charges are typical among water companies, you may require a detailed explanation. We recommend you visit the Ypsilanti Community Utilities Authority User Fees page. Do you need additional information? Contact customer service at 1-734-484-4600.
How the Penalty Fees Work
Ypsilanti Community Utilities Authority assesses service charges and fees, including:
- Connection – $35
- Disconnection – $35
- Missed service appointment – $30
- Service calls – $135 (after business hours); $200 (holidays)
- Insufficient funds – $30
- Disconnection – $75
I Can’t Make a Payment
When we spoke to the customer service representative, we asked about payment assistance programs. The representative explained that customers should contact customer service at 734-484-4600 and set-up your account on a payment arrangement.
The representative also explained that customers could utilize the budget billing options in order to reduce your monthly bill. Budget billing allows customers to take the previous six months energy consumption into account and utilize this as the average.
Will They Work With Me to Pay My Bill?
We are hearing positive feedback from customers of Ypsilanti Community Utilities Authority regarding payment assistance programs. Have you dealt with the company when you were in a financial crisis? Let us know, share your comments below.
