What to Do When You Can’t Pay Your Wheaton Sanitary District Bill
The Wheaton Sanitary District is the water company serving the citizens of Wheaton, Illinois. The official website offers weather information for the city; online account access and bill pay options for customers. You can also search career opportunities with the sanitary district online.
How to Pay the Bill
Customers should call the customer service department or drop off payment at the company, if available, before mailing payment if the due date is right around the corner. Mail payments can be significantly delayed and cause the account to fall past due before being processed.
Pay online: You can pay your Wheaton Sanitary District bill online at https://ebill.sebis.com/wheatonsd/. You will need to click the new enrollment tab if you do not have a username and password.
Pay by mail: Send your personal check or money order to the Wheaton Sanitary District office at:
Wheaton Sanitary District
PO Box 626
Wheaton, IL 60187
Pay in office: You can drop your payment off in person at the Wheaton office on 1 S 649 Shaffner Road.
Other Payment Locations: Customers can make payments at Wheaton Bank, Trust 211 and West Suburban Bank locations. Contact the local branch before dropping off payment to ensure your branch accepts Wheaton Sanitary District bills.
Questions About Your Billing Statement or Account?
Customers can learn more about the rates and fee charged by Wheaton Sanitary District on the Bill Backer page. They can also contact the customer service department at 1-630-668-1515.
How the Penalty Fees Work
If you can’t pay your bill on time, you’ll likely be charged penalty fees. Penalty fees are charged to your customer account and, in some cases, must be paid in full before service is restored.
- Lien Fee: $25 plus recording fees for recording the lien in the court.
- Reinstatement fee: $100 plus the entire past due balance.
- Past Due Charges: 1.5% of the total amount due.
- Returned Checks: $7 per returned check.
I Can’t Make a Payment
No one wants to call the customer service department when they know they can’t pay a utility bill, but companies like Wheaton Sanitary District have programs in place to help customers resolve bills before they are past due. Contact customer service before your due date at 1-630-668-1515.
There are several Humanitarian Service Programs designed to help customers pay utility bills. If you need assistance, contact the customer service department for more information on programs.
Will They Work With Me to Pay My Bill?
Help others learn how the Wheaton Sanitary District helped you pay off that past due balance.
