What to Do When You Can’t Pay Your Standard Chartered Bill
For more than 150 years, Standard Chartered has provided financial services to customers. The bulk of their customers reside in the Middle East, Africa and Asia. The company currently has operations in nations across the globe. Standard Chartered offers services including:
- Insurance
- Investments
- Credit and Debit Cards
- Loans
- Personal Banking
How to Pay the Bill
Standard Chartered offers several convenient methods for customers to pay your bill. The available methods include online payments, check payments, cash payments, phone payments, automatic deductions and phone payments.
Pay online: Customers can pay your Standard Chartered bill online by visiting https://ibank.standardchartered.co.in/nfs/login.htm. The service is free to Standard Chartered customers. You will need to register on the website and enter your account information.
Pay by check: Customers can pay your Standard Chartered bill by visiting a convenient Standard Chartered location. You can find the locations on the website. You will need to enter your account information to find the closest location that accepts checks.
Pay by cash: Customers can pay your Standard Chartered bill by cash by visiting a convenient Standard Chartered branch. The list of locations is available on the Standard Chartered website.
Pay by phone: Customers can pay your Standard Chartered bill by calling customer service at 011-39404444 or 1-800-345-1000.
Questions About Your Billing Statement or Account?
If you have questions about fees on your billing statement or account, such as overdraft fees, service fees or security deposits, we recommend you visit the Standard Chartered FAQs page. You can also contact customer service at 1-800-345-1000 for additional information.
How the Penalty Fees Work
Standard Chartered charges customers a wide variety of fees depending on the type of account. The fees typically assessed are service fees, late payment fees, overdraft fees and security deposits.
- Checking account – Standard Chartered charges you a minimum security deposit of RM500 and a maximum security deposit of RM2000. The service fee assessed to customers is RM10 if your balance falls below RM 5000 during the month. If you close your account within the first three months, Standard Chartered charges you a fee of RM20.
- Educational account – Standard Chartered charges a minimum security deposit of RM100 as well as an additional RM20. You are charges an annual management fee of RM60. If you withdraw funds from your account, Standard Chartered charges you a fee of RM100 per withdraw.
- Overdraft fee – Standard Chartered charges an overdraft fee ranging from RM10 to RM20. An additional 0.5% is added to cover administrative costs.
- Credit cards – Standard Chartered charges an annual fee ranging from RM50 to RM400 for the line of credit cards.
- Finance charges – The finance charges are based upon the credit history of the customer and range from 13.5% to 18%.
- Late payment – Customers that pay your Standard Chartered bill late are assessed a late payment fee equal to 5% of your past due amount.
- Early termination – If you decide to terminate your Standard Chartered credit card early, you are assessed a fee of RM100.
I Can’t Make a Payment
When we spoke to customer service, they did not provide details regarding payment assistance programs. The customer service representative suggested that customers call customer service at 011-39404444 or 1-800-345-1000 and discuss your financial hardships.
Will They Work With Me to Pay My Bill?
Did Standard Chartered help you pay your bill? We want to hear your positive and negative experiences. Leave us a comment below.
