What to Do When You Can’t Pay Your Seneca Light and Water Bill
Seneca Light and Water is a small utilities company servicing the 7500 residents of Seneca, South Carolina. The company focuses on service to the community as well as excellent customer service.
How to Pay the Bill
Pay online: Customer can pay your Seneca Light and Water bill online by visiting https://www.municipalonlinepayments.com/senecasc/login?returnUrl=%2Fsenecasc%2Futilities. You have the ability to make payment using your credit card, debit card or electronic check. There are no service fees associated with online bill payment.
Automatic deduction: Customers can pay your Seneca Light and Water bill by having the funds automatically deducted from your checking or savings account. This service is free.
Pay by phone: Customers can pay your Seneca Light and Water bill by calling customer service at 1-864-885-2723. There is a service fee associated with making Seneca Light and Water bill payments by phone.
Pay in person: Customers can pay your Seneca Light and Water bill in person by visiting:
Seneca Light and Water
250 E. North 1st St.
Seneca, SC 29679
Pay by mail: Customers can pay your Seneca Light and Water bill by mailing payments to:
Seneca Light and Water
P.O. Box 4773
Seneca, SC 29679
Questions About Your Billing Statement or Account?
When you receive you monthly Seneca Light and Water billing statement or account information, do you understand all of the charges and service fees? If not, we recommend you visit the Seneca Light and Water FAQs for additional details. Additional information is available by calling customer service at 1-864-885-2723.
How the Penalty Fees Work
Seneca Light and Water charges customers fees on a monthly basis as well as a non-recurring basis. The company does not disclose the all of the fees except non-payment fees. If Seneca Light and Water is like other utility companies, they could possibly charge late payment fees, connection charges or security deposits.
- Non-payment – In the event you do not pay your Seneca Light and Water bill two months in a row, you are assessed a fee of $25 for non-payment.
I Can’t Make a Payment
Seneca Light and Water offers several options for customers that can’t pay your bill. The service available through the company is payment arrangements. Customers must call customer service at 1-864-885-2723 prior to receiving a disconnection notice to place your past due bill on a payment plan. Additional payment assistance programs include:
- Project Good Neighbor
- CCMO
- OCAB
- Salvation Army
- Department of Social Services
- United Way 2-1-1
Will They Work With Me to Pay My Bill?
Did Seneca Light and Water provide you with excellent customer service when you can’t pay your bill? We want to hear from customers just like you, leave us a comment below.
