Primus Automotive Financial Services Bill

What to Do When You Can’t Pay Your Primus Automotive Financial Services Bill Primus Automotive Financial Services claims to offer customers flexible auto finance loan options for buying a new vehicle. The company also offers a unique customer service page that covers nearly every question a consumer could possibly have about their auto loan. How […]

Primus Automotive Financial Services - Primus Automotive Financial Services Bill

What to Do When You Can’t Pay Your Primus Automotive Financial Services Bill

Primus Automotive Financial Services claims to offer customers flexible auto finance loan options for buying a new vehicle. The company also offers a unique customer service page that covers nearly every question a consumer could possibly have about their auto loan.

How to Pay the Bill

Primus Automotive Financial Services prides itself on offering multiple payment options to make bill payment quick and easy.

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Pay online: You can pay your Primus Automotive Financial Services bill online at https://www.primuscredit.com/accountmanager/amo/afs/US/en.

Pay by phone: You can call a third-party payment processor to make your payment by phone. The number is 1-888-276-0867. You will need your account number to make a payment. There is a fee charged in addition to your payment for processing.

Pay by mail: You can mail your payment to Primus Automotive Financial Services at:

Primus Financial Services

Dept. 193901

PO Box 55000

Detroit, MI 48255-1939

If you need to make an overnight payment, you’ll need to use the physical address.

Primus Financial Services @ Comerica Bank

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c/o Custom Team – L/B #193901

39200 Six Mile Rd.

Livonia, MI 48152-7526

Pay with Western Union: You can use the Western Union Quick Collect service to pay your auto loan bill. Simple call 1-800-325-6000 or visit a local center in person. The Payee is Primus Financial Services. The Code City is Primus and the State Code is TN. You will also need your account number to make your payment.

Questions About Your Billing Statement or Account?

Primus Automotive Financial Services offers a detailed customer service page with answers to all the most asked questions. If you have additional questions about your billing statement or account, you can contact customer service at 1-800-945-8000.

How the Penalty Fees Work

Auto loan companies tailor customer accounts to the state and terms of the loan approval. For this reason, few auto finance companies offer a detailed penalty fee list online. If you check your terms and conditions page of the auto loan agreement you will find all of the applicable penalty fees. You can also contact customer service for more information.

I Can’t Make a Payment

Primus Financial Services does offer payment arrangements and alternative payment options for some customers. You need to contact customer service at 1-800-945-8000 for details on what programs your account qualifies for. You may also be available for a rewrite that lowers your monthly payments and extends the length of your contract.

Will They Work With Me to Pay My Bill?

Primus Financial Services is one of the few automotive loan companies that offer payment arrangement and rewrite information online, but that information means nothing if the company does not offer help to customers in need. Tell us your story today.

Primus Automotive Financial Services - Primus Automotive Financial Services Bill

Frequently Asked Questions

What is the best way to contact Primus Automotive Financial Services?
The fastest way to reach them is usually by phone during business hours, using the contact information listed above. Many companies also offer online account management or a contact form for non-urgent questions.
Can I manage my account online?
Most companies, including Primus Automotive Financial Services, offer an online account portal where you can view statements, update information, and track requests without needing to call in. Check the official website listed above for login access.
What should I do if I run into an issue?
If something isn’t resolved through the standard process, calling customer service directly and asking to escalate the issue is usually the quickest path to a resolution. Keep any reference or confirmation numbers from prior contact for faster follow-up.

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