What to Do When You Can’t Pay Your Otter Tail Power Company Bill
Otter Tail Power Company is a utility company specializing in the production of electricity that has been in operations for more than 100 years. The electric company is based in Fergus Falls, Minnesota. Currently, the company provides service to approximately 130,000 customers in Minnesota, North Dakota, South Dakota.
How to Pay the Bill
Otter Tail Power Company provides customers with multiple ways to pay their monthly bills. Convenience fees are assessed, depending on the payment type.
Pay online: Customers can pay your Otter Tail Power Company bill online by visiting https://www.otpco.com/_forms/default.aspx?ReturnUrl=%2fYourElectricAccount%2f_layouts%2fAuthenticate.aspx%3fSource%3d%252FYourElectricAccount%252FPages%252FePayLaunch%252Easpx&Source=%2FYourElectricAccount%2FPages%2FePayLaunch.aspx.
Pay by mail: Another convenient method to pay your bill is to send payment to:
Otter Tail Power Company
P.O. Box 2002
Fergus Falls, MN 56538-2002
Ready Check: This service deducts your bill payment from your checking or savings account on a recurring basis. The service is free.
COLLECTPay: This online service is available for one-time payments as well as recurring payments. You are assessed a service fee of $3.25 when making a payment.
Pay in person: The following locations accept in-person payments. There is a convenience fee of $3.25 added for payments less than $325.
Don’s Super Valu
41 West Sorenson Avenue
Appleton, MN 56208
Or
Otter Tail Power Company
320 4th Street NW
Bemidji, MN 56601
Or
First Security Bank
102 North Main Street
Canby, MN 56220
Or
Otter Tail Power Company
410 College Avenue
Crookston, MN 56716
Or
Otter Tail Power Company
524 5th Avenue South
Devils Lake, ND 58301
Or
Otter Tail Power Company
216 South Cascade
Fergus Falls, MN 56538
Or
Otter Tail Power Company
171 North Main
Garrison, ND 58540
Or
Otter Tail Power Company
315 2nd Street SE
Jamestown, ND 58405
Or
Otter Tail Power Company
405 8th Avenue
Langdon, ND 58249
Or
Otter Tail Power Company
214 Main Street
Max, ND 58759
Pay by phone: Contact customer service at 800-257-4044 to pay your bill by phone.
Questions About Your Billing Statement or Account?
In the event you receive your bill and need the fees explained, we recommend visiting the Otter Tail Power Company Customer Rate page. We also recommend calling 800-257-4044 and speaking with a customer service representative.
How the Penalty Fees Work
You may notice the following fees on your bill. The fees are added to your current balance.
- Connection – $15
- Security deposit – The amount depends on your credit history with Otter Tail Power Company.
- Connection – $15
- Reconnection – $100
I Can’t Make a Payment
When customers face tough financial times, Otter Tail Power Company is there to provide assistance. The company provides the following programs as well as valuable community resources designed to help pay heating and cooling costs.
- Payment arrangements – Contact customer service at 800-257-4004 prior to receiving a late payment notification. The representative will assist you by placing your past due balance on a payment plan.
Will They Work With Me to Pay My Bill?
Utility companies tend to stand behind the commitment to excellent customer service by providing assistance when customers can’t pay your bill in a timely manner. Otter Tail Power Company provides assistance programs, but did the company help you during your time of need? If so, what was the outcome? We want to hear from you, leave us your thoughts below.
