What to Do When You Can’t Pay Your Cass County Electric Bill
Cass County Electric is an electric company cooperative located in Fargo, North Dakota. The cooperative offers residents membership with benefits, including a pharmacy card, local discounts and access to an energy blog and monthly newsletter.
How to Pay the Bill
Cass County Electric bill pay is available in various forms so customers have several options to make payments on-time. Mail is the slowest method of payment, so customers with a fast approaching due date should not send payments by mail.
Pay online: If you want to register for online account access, you can pay your Cass County Electric bill online. Registration and log-in is available at https://ebill.kwh.com/css/.
Pay at a drop box: There are five drop box locations scattered around Fargo.
Hornbacher’s – Osgood, Southgate and Village West
Sunmart – West Fargo
Cass County Electric Service Center
Pay in person: Cass County Electric customers can visit any Walmart in Fargo to make in person payments. Payments are processed by CheckFree. Customers can also visit the customer service center to make a payment.
Cass County Customer Service Center
3312 42nd St S
Ste 200
Fargo, ND 58104
Pay by mail: Mail payments should be sent to the address on your bill. Alternatively, you can address mail payments to the Cass County Customer Service Center.
Questions About Your Billing Statement or Account?
If you’ve received a bill and there are fees, you can talk to a customer service representative at 1-888-277-4422. You could also read through the Bill Payment FAQs.
How the Penalty Fees Work
There are several penalty fees associated with late payments customers of Cass County Electric pay if bill payment is not received by the date on the bill.
- Late payment fee: You will be charged $3 or 1.5% of the past due balance on all past due amounts
I Can’t Make a Payment
Fargo, ND is a cold place with long winters and high heating bills. Customers must contact the service department at 1-888-277-4422 to place a past due balance on a payment plan. If your account is disconnected you’ll be required to pay all account balances and collection fees before service can be restored. You must make the call before your bill is due to prevent late payment fees and other possible collection fees.
LIHEAP: The LIHEAP Home Energy Assistance Program is available to residents of Fargo, ND meeting low-income guidelines.
Will They Work With Me to Pay My Bill?
There is nothing like real life experience to give people the truth about a company. What is your experience with Cass County Electric?
