Bon Ton Bill

Table of content What to Do When You Can’t Pay Your Bon Ton Bill How to Pay the Bill Questions About Your Billing Statement or Account? How the Penalty Fees Work I Can’t Make a Payment Will They Work With Me to Pay My Bill? What to Do When You Can’t Pay Your Bon Ton […]

Bon Ton Bill - Bon Ton Bill

What to Do When You Can’t Pay Your Bon Ton Bill

Bon Ton is a fashion retail store that began operations in the late 1890’s in York, Pennsylvania. The company currently has 275 retail locations across 23 states as well as a strong online presence. The company began credit cards services that were eventually bought out by financial powerhouse, HSBC. Bon Ton offers a reward system for customers that use your credit card on a regular basis.

  • Classic membership
  • Signature membership
  • Signature Select membership
  • Elite membership

How to Pay the Bill

Bon Ton only offers a few options for customers to pay your bill. The available options include online payments, phone payments, mail payments and in-person payments. The acceptable methods of payment include credit cards, debit cards, check, money order, electronic check and automatic deduction from your checking or savings account.

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Pay online: Customers can pay your Bon Ton bill online by visiting https://www.hrsaccount.com/hrs/ecare?cmd_Redirect=LoginJSP&acctOrg=211&logoCode=000&merchantName=Bonton&merchantURL=http://www.bonton.com. The service is free and only requires you to register on the Bon Ton website.

Pay by phone: Customers can pay your Bon Ton bill by calling customer service at 1-888-385-8916. There is no convenience fees associated with this service.

Pay by mail: Customers can pay your Bon Ton bill by sending payment to:

HSBC Card Services
P.O. Box 49352
San Jose, CA 95161-9352

Or

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HSBC Card Services
ATTN: Exception Department
1301 E. Tower Rd.
Schaumburg, IL 60173

Pay in person: Customers can pay your Bon Ton bill at your local store. The complete list of store is available on the Bon Ton website.

Questions About Your Billing Statement or Account?

If you have questions about the fees included on your billing statement or account, including, interest charges, finance charges and late payment fees, we recommend you visit the Bon Ton FAQ page. You can also find out more information regarding your Bon Ton account by calling customer service at 1-888-385-8916.

How the Penalty Fees Work

Bon Ton charges customer fees, including, interest charges, late payment fees and returned check fees. The fees are assessed on a monthly basis as well as on a non-recurring basis.

  • Interest charges – $1
  • Late payment – Bon Ton charges customers late payment fees based upon the past due amount. For past due balances up to $100, the fee is $19. The fee increases to $25 when the past due amount is between $101 and $300. When the past due amount is more than $300, the late payment fee is $25. In the event you make a payment late within the next six months, the late payment fee increases to $35.
  • Retuned check – In the event your payment is returned from your financial institution, Bon Ton charges you a $25 fee.

I Can’t Make a Payment

Bon Ton offers several options to customers that can’t pay your bill including:

  • Reduced rate plan – a reduced APR is applied, reducing your monthly payment.
  • Special repayment – depending on the item purchased, you receive a smaller payment.
  • Special repayment factor – you receive a reduced APR as well a reduced payment.

Will They Work With Me to Pay My Bill?

What was your experience dealing with Bon Ton when you can’t pay your bill? Share your thoughts and leave us a comment below.

Frequently Asked Questions

What is the best way to contact Bon Ton?
The fastest way to reach them is usually by phone during business hours, using the contact information listed above. Many companies also offer online account management or a contact form for non-urgent questions.
Can I manage my account online?
Most companies, including Bon Ton, offer an online account portal where you can view statements, update information, and track requests without needing to call in. Check the official website listed above for login access.
What should I do if I run into an issue?
If something isn’t resolved through the standard process, calling customer service directly and asking to escalate the issue is usually the quickest path to a resolution. Keep any reference or confirmation numbers from prior contact for faster follow-up.

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