What to Do When You Can’t Pay Your Baldwin EMC Bill
Baldwin EMC is an electric company cooperative serving residents in Summerdale, Bay Minette and Orange Beach, Alabama. The cooperative is like other membership-based electric companies requiring an application and membership fee before providing electric service to customers.
How to Pay the Bill
If you are a Baldwin EMC customer, you will receive a paper bill unless you sign-up for the e-Bill option. You can send bill payment using the envelope included with your bill, or use one of the following payment options.
Pay online: You can pay your Baldwin EMC bill online at http://www.baldwinemc.com/billing/online.cfm. You need the account number for your account to access your bill online and make a payment. You need to enter your account number without the dash to log-in.
Pay by mail: If you don’t have the envelope that came with your Baldwin EMC bill, you can send your personal check or money order to:
Baldwin EMC
PO Box 220
Summerdale, AL 26580
Pay in person: There are three office locations where customers can make in person payments for Baldwin EMC.
Summerdale Headquarters
19600 State Hwy 59
Summerdale, AL 26580
Or
North Baldwin
47525 Hwy 59
Bay Minette, AL 36507
Or
South Baldwin
21801 University Ln
Orange Beach, AL 36561
Questions About Your Billing Statement or Account?
You can read through the Security Deposits and Fees page for more information on fees included on your Baldwin EMC bill. Customer service is available at 1-800-837-3374 with detailed fee information.
How the Penalty Fees Work
According to the Security Deposits and Fees page on the Baldwin EMC website, customers are responsible for multiple penalty fees if they don’t pay their bill.
- Additional security deposit: If your account is disconnected for non-payment, placed on the collection list or if you present more than one check or other form of payment that is returned for insufficient funds, Baldwin EMC will increase your security deposit up to $350.
Other fees charged by the EMC may include:
- Late payment fee
- Returned payment fee
I Can’t Pay My Bill
If you find your Baldwin EMC bill is too high, you need to contact the customer service department immediately to discuss a payment plan. Baldwin EMC may place your past due balance on an extended payment plan to help you recover. The number for customer service is 1-800-837-3374.
LIHEAP: If you fall into the low-income category, you may qualify for the LIHEAP Home Energy Assistance Program. The program requires applicants to apply once per calendar year and prove low-income status.
Will They Work With Me to Pay My Bill?
Did Baldwin EMC come to your rescue and reduce your payments so you could pay off a past due balance? Tell us more about Baldwin EMC.
