American States Water Bill

Table of content What to Do If You Can’t Pay Your American States Water Bill How to Pay the Bill Questions About Your Billing Statement or Account? How the Penalty Fees Work I Can’t Make a Payment Will They Work With Me to Pay My Bill? What to Do If You Can’t Pay Your American […]

American States Water Bill - American States Water Bill

What to Do If You Can’t Pay Your American States Water Bill

American States Water is a water company based in California. The company services more than 288,000 customers in California and Arizona.

How to Pay the Bill

When you are prepared to make your monthly American States Water bill payment, the company provides several convenient options. The available options include online payments, in-person payments, automatic deductions and phone payments. The majority of payments do not charge convenience fees, where as phone payments charge a small convenience fee.

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Pay online: Customers can pay your American States Water bill online by visiting https://mycheckfree.com/br/wps?sp=10001&rq=bfbl&esc=80467580. MyCheckFree provides the online bill pay service. The service is free. You will need to enter your account information on the site.

Pay in person: Customers can pay your American States Water bill in person by visiting:

American States Water
630 East Foothill Blvd.
San Dimas, CA 91773-1212

Automatic deduction: Customers can pay your American States Water bill by having the funds automatically deducted from your checking or savings account. Utilizing the auto pay option is free. You will need to complete the authorization form and return to:

American States Water
P.O. Box 9016
San Dimas, CA 91773-9016

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Pay by phone: Customers can pay your American States Water bill by calling customer service at 1-800-780-9716. You can make a payment with your credit card, debit card or electronic check. You will be assessed a convenience fee when making a phone payment.

Questions About Your Billing Statement or Account?

On a monthly or a non-recurring basis, you may notice fees and service charges that need further explanation. If you need an explanation of your American States Water billing statement or account, we suggest you review the American States Water Rates and Tariffs page. You can also contact customer service at 1-800-780-9716 to receive additional information.

How the Penalty Fees Work

Several of the fees and service charges assessed by American States Water occur on a monthly basis as well as on a one-time basis. The service charges and fees include connection fees, disconnection fees, returned check fees and meter testing fees. American States Water does not disclose whether or not they charge late payment fees or security deposits.

  • Meter test – $2
  • Connection – $8
  • Connection (expedited) – $15 to $80
  • Disconnection – $8
  • Return check – $10

I Can’t Make a Payment

When you are facing a financial hardship, American States Water provides options so you can pay your bill. The available options include:

  • CARE (California Alternate Rates for Energy) – 20% discount on your monthly bill.
  • Military relief program
  • Payment arrangements
  • Low-Income rate reduction

Will They Work With Me to Pay My Bill?

When you needed American States Water the most, did they help you pay your bill? We want to hear your story, positive or negative. Leave us a comment below.

Frequently Asked Questions

What is the best way to contact American States Water?
The fastest way to reach them is usually by phone during business hours, using the contact information listed above. Many companies also offer online account management or a contact form for non-urgent questions.
Can I manage my account online?
Most companies, including American States Water, offer an online account portal where you can view statements, update information, and track requests without needing to call in. Check the official website listed above for login access.
What should I do if I run into an issue?
If something isn’t resolved through the standard process, calling customer service directly and asking to escalate the issue is usually the quickest path to a resolution. Keep any reference or confirmation numbers from prior contact for faster follow-up.

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