American Heritage Life Insurance Claim
Filing The Claim With American Heritage Life Insurance American Heritage Life Insurance Company (AHL) is a subsidiary of The Allstate Corporation, marketed through Allstate Benefits and now administered as part of The Standard’s group benefits division. To file a claim, call customer service at 1-800-521-3535 (Spanish: 1-800-211-5533), available 8 a.m. to 8 p.m. ET, Monday […]
Filing The Claim With American Heritage Life Insurance
American Heritage Life Insurance Company (AHL) is a subsidiary of The Allstate Corporation, marketed through Allstate Benefits and now administered as part of The Standard’s group benefits division. To file a claim, call customer service at 1-800-521-3535 (Spanish: 1-800-211-5533), available 8 a.m. to 8 p.m. ET, Monday through Friday. You can also start the process online through the claims filing portal, or download and mail in the appropriate claim form.
American Heritage Life was founded in Jacksonville, Florida, in 1956, funded initially by more than half a million dollars raised through the sale of stock. The Allstate Corporation acquired the company in October 1999, and it has since grown to insure more than three million employees across over 40,000 employer groups, licensed to do business in 49 states, Puerto Rico, the District of Columbia, Guam, and the U.S. Virgin Islands.
About an American Heritage Life Insurance Plan
American Heritage Life primarily offers voluntary workplace benefits, distributed through employers as part of a group benefits package. Available coverage typically includes life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and short-term disability, with premiums generally deducted directly from payroll. Because these are employer-sponsored plans, specific plan details, rates, and payment schedules vary based on what your employer has selected, so your HR department or benefits administrator is often the fastest source for plan-specific questions.
Coverage Details
- Term Life Insurance: Provides coverage for a defined period. If the insured passes away during that term, beneficiaries receive the death benefit; coverage ends when the term expires unless renewed.
- Whole Life Insurance: Offers lifelong coverage as long as premiums are paid, often with a cash value component that can build over time.
- Accident, Critical Illness & Hospital Indemnity: Supplemental coverage that pays a benefit directly to you for qualifying accidents, diagnoses, or hospital stays, helping offset out-of-pocket costs not covered by major medical insurance.
Where to Get a Quote: American Heritage Life Insurance Contact Info & Login
Since American Heritage Life policies are typically offered through an employer, the fastest way to get a quote or enroll is through your workplace’s open enrollment or benefits portal. For existing policyholders and general questions, use the contact details below.
By Phone: 1-800-521-3535 (English), 1-800-211-5533 (Spanish), 8 a.m.–8 p.m. ET, Monday–Friday.
By Mail:
American Heritage Life Insurance Company
c/o The Standard
4920 San Pablo Rd South, Suite 200C
Jacksonville, FL 32224
Official Website: Policy and claims information is available at standard.com/ahl. Group and employer benefit information is also available through allstatebenefits.com.
Check on Your Claim Status: Call customer service at 1-800-521-3535, or check your claim status through your online account at standard.com/ahl.
Note: If you have coverage through a smaller regional insurance agency with a similar name, contact that specific agency directly, as the contact information above applies only to American Heritage Life Insurance Company, the national Allstate/Standard-affiliated insurer headquartered in Jacksonville, Florida.
Frequently Asked Questions
Find more Life Insurance guides and resources on our site.
