What to Do When You Can’t Pay Your Waverly Light and Power Bill
Located in the small community of Waverly, Iowa, Waverly Light and Power has been a pillar of the community for more than 100 years. The electric company currently provides electric service to more than 4,600 in and around the city limits.
How to Pay the Bill
Pay online: Customers can pay your Waverly Light and Power bill online by visiting https://billing.waverlyia.com/internetpayments/. The online bill payment option is free.
Pay by mail: You can send you bill payment to:
Waverly Light and Power
1002 Adams Parkway
Waverly, IA 50677
Pay in person: Visit the following location to pay your Waverly Light and Power bill in-person:
Waverly Light and Power
1002 Adams Parkway
Waverly, IA 50677
Automatic draft: Do you want to ensure your bill payments arrive on-time without assessing late payment fees? Sign-up for automatic deductions from your checking or savings account.
Questions About Your Billing Statement or Account?
Customers receive your bill on a monthly basis. Unfortunately, several customers simply look at the balance due and pay the bill. If you take a closer look at the service charges, you may notice fees that need a detailed explanation. If this is the case, you should review the Waverly Light and Power Customers Relations page. For additional information concerning your account or billing statement, call 1-319-352-6251 and speak to a customer service representative.
How the Penalty Fees Work
The fees charged by Waverly Light and Power include:
- Late payment – 1.5% of the past due balance
- Returned payment – $25
- Security deposit – dependent upon the customer’s credit history
I Can’t Make a Payment
Now more than ever, customers struggle to pay monthly utility bills. Waverly Light and Power recognizes this and provides services to customers that need help the most. The company provides the following services to customers that can’t pay your bill:
- Project Share – This program assists customers by collecting donations from customers that contribute into a collective fund. The funds are dispersed by the company to qualified customers that can’t meet your monthly payments.
- Life Support – If you are a customer with special needs that require the electricity remain connected, Waverly Light and Power will not disconnect your service. You will need to submit the required documentation prior to being accepted into this program.
- Payment plan – Contact customer service at 1-319-352-6251 and speak to a representative about placing your account on a payment plan. Your past due balance is divided into manageable payments across a set amount of months.
- Payment extension – Call customer service to move the due date of your payment to a date that fits your budget.
Will They Work With Me to Pay My Bill?
We are hearing positive feedback from online forms regarding the way Waverly Light and Power assists customers in your time of need. Do you have a positive or negative experience to share with us? Feel free to leave your comments below.
