Tampa Electric is an electric company servicing various parts of the Tampa area. The company was founded in 1899 and currently services more than 650,000 customers.
How to Pay the Bill
Tampa Electric offers five options for paying utility bills.
Pay online: If you want to pay your Tampa Electric bill online simply visit https://secure3.billerweb.com/tec/inetSrv. You must sign-up for an online account to access the payment page. There is no fee for this service.
Pay automatically: Sign-up for automatic payments to be deducted once per month. There is no fee for this service. The customer cannot view their bill online with automatic payments.
Pay in person: Customers can search for payment locations online. Some vendors may charge a service fee for taking your Tampa Electric payment.
Pay by JustPayIt: JustPayIt is an authorized payment processor for Tampa Electric. The company charges a service fee of $4.95 for each transaction. This fee is not paid to Tampa Electric. Phone transactions can be processed by JustPayIt. Customers must call 1-866-300-3069 to make a payment by phone.
Pay by mail: The mailing address for Tampa Electric payments is:
Tampa Electric Company
PO Box 31318
Tampa, Florida 33631-3318
Pay by mail overnight: Overnight payments should be sent to:
Intuition Systems Inc.
C/O Tampa Electric
4700 140th Ave N
Ste 106
Clearwater, FL 33762-3846
Questions About Your Billing Statement or Account?
Many residential questions are answered on the FAQs page. However, details about fees and tariffs are available via the Residential Tariff page. Customer service will answer any questions about fees and service charges at 1-888-223-0800.
How the Penalty Fees Work
Tampa Electric charges the following fees:
- Late payment fee: 1.5% of the total or $5, whichever is greater
- Returned check fee: $25 per check, per instance
I Can’t Make a Payment
Tampa Electric customer service has a bad reputation for long wait times and automated customer service. When we called, the system was automated and we waited 20 minutes before hanging up the phone. There is information online about payment arrangements, but customer complaints reveal the company is not easy to work with when trying to resolve a past due bill.
Payment arrangements: Customers can fill out an online form to request payment arrangements from Tampa Electric. Processing the online form takes longer than a phone application. If you need immediate help, contact customer service at 1-888-223-0800 for more information. Customer service can move the due date of your bill if you are having temporary money problems, or they can set-up payment arrangements for the outstanding balance. If the payment arrangement is not completed, Tampa Electric reserves the right to deny payment arrangements in the future. Customers must:
- Have the 11-digit account number handy.
- Have the social security number of the person responsible for the bill.
- Pay the payment amount in full each month.
- Pay the current charges on time each month.
LIHEAP: How to qualify for energy assistance with LIHEAP? Customers of Tampa Electric are encouraged to contact customer service at 1-888-223-0800 for income guidelines or contact your local LIHEAP office for further information.
Will They Work With Me to Pay My Bill?
We need your input on Tampa Electric. Did the company work with you to pay your past due bill?
